Salt Hill Gallery Shipping Policies
At Salt Hill Gallery, we strive to provide our customers with a seamless and reliable shipping experience. We want you to receive your jewelry promptly and in perfect condition. Please take a moment to review our shipping policy below:
- Shipping Methods and Insurance: We ship jewelry using USPS Priority service, with insurance coverage of the jewelry and careful packaging. This ensures that your precious items are protected during transit. If you require faster shipping service, kindly contact us for further details or select your preferred shipping option during checkout. A signature may be required upon delivery, at the discretion of our shipping team. If you require a signature upon delivery, simply make note of this at checkout or send us an email here.
- International Shipping: For our valued international customers, we offer shipping services through USPS or UPS, depending on the rates and destination location. This allows us to cater to customers around the globe while ensuring the best possible shipping options. Please note any assigned duties, customs fees, or other fees associated with buying across borders are the sole responsibility of the customer. International shipping is not available for fragrances and liquids, due to restrictions placed upon these items.
- Processing and Dispatch Time: We understand the excitement of receiving your jewelry promptly. We strive to process and dispatch orders within 1-2 business day after purchase. If you have a shipping deadline, please contact us and we will do all we reasonably can to expedite your delivery.
- Local Pick-Up Option: We provide a convenient local pick-up option during the checkout process for customers in our area. This allows you to save on shipping costs and pick up your jewelry directly from our gallery. Local pick-up is an excellent choice for those who prefer a more personalized experience and want to explore our beautiful collection in person.
- Digital Receipts and Shipping Confirmation: Each online purchase will automatically send you a receipt confirming your purchase and chosen shipping options. You should receive a second email notification of shipping and tracking. If alternative shipping is chosen or specialty services are required, we will send tracking information directly to you. You can also request tracking information by emailing inquiry [at] salthillgallery.com
- Clear Communication and Support: We are committed to providing exceptional customer service. Please do not hesitate to contact us if you have any questions, concerns, or specific shipping requirements. Our friendly team will be more than happy to assist you and ensure that your shipping needs are met.
Note: It’s important to remember that delivery times may vary depending on factors beyond our control, such as customs procedures and unforeseen circumstances. We will, however, provide you with any available tracking information to help you stay updated on the progress of your shipment.
In conclusion, our shipping policy is designed to offer convenience, reliability, and peace of mind when receiving your jewelry. We value your satisfaction and are committed to providing you with the best possible shipping experience. Thank you for choosing Salt Hill Gallery, and we look forward to serving you.
